Delivery Policy

Last updated: [date]

1. What we deliver

[Brand] sells access to online practice and simulation tests. Nothing is shipped: everything is delivered on this website.

2. When access starts

Access starts as soon as Razorpay or PayPal confirms your payment, usually within seconds. You see a confirmation page with your order number and access end date, and we email you the same details with your invoice. In rare cases a payment service takes longer to confirm; access then starts automatically as soon as it does.

3. How to use your access

Log in and open My tests. Every test in your bundle shows a Start button. You need an internet connection and an up-to-date browser. We recommend a laptop or desktop for simulation exams.

4. How long access lasts

Each bundle lasts the number of months shown on its card, counted from the payment date. Your end date is shown on My tests and in My account. We email you a reminder 7 days before it ends.

5. If something goes wrong

If you paid but the tests are still locked after an hour, email [ContactEmail] with your order number. We answer during [SupportHours] ([Timezone]) and reply within [ResponseTime].